Rawdah Visit Guide: Nusuk app, Timings, FAQs, and More

Planning a spiritual visit to the Noble Rawdah (Riaz Ul Jannah) at the Prophet’s Mosque in Madinah is an aspiration for many. To ensure a seamless and respectful experience, acquiring a pre-arrival permit is essential.

Simplify your journey with these clear steps to book your Rawdah visit through the Nusuk app, accommodating both men and women pilgrims:

1. Download Nusuk app: This app is available on device’s app store.
2. Select language: Choose between English or Arabic options.
3. Account setup: Click on “New User” to create a new account.
4. Define status: Specify whether you are a Citizen/Resident, Gulf citizen, or Visitor. 
   1. Saudi Citizens/Residents: Choose Citizen or Resident.
   2. Gulf Citizens: Select Gulf if you hail from Bahrain, Kuwait, Oman, Qatar, or the UAE.
   3. International Visitors: Opt for Visitor if you don’t fall into the previous categories. 
5. Personal details: Enter your information and set a secure password.
6. Account validation: Use the mobile activation code sent via SMS to validate your account. 

Once your account has been created on the Nusuk app,

1. Log In to App: Enter your new credentials to access the app. 
2. Access Services: Tap on “Prophet’s Mosque Services”. 
3. Rawdah Booking: Select “Praying in the Noble Rawdah”. 
4. Confirm Your Details: Select your name and click on the “Continue” button. 
5. Choose a Time Slot: Use the calendar to select a green (available) time slot. 
6. Issue Permit: After selection, click “Issue permit” to obtain your permit.

For permit changes or cancellations, use the cancel option at the bottom of the app. 

Important Note

Keep the following tips in mind when visiting Rawdah:

• The slot timings for Rawdah visit might vary depending on the prayer time. Check Nusuk app for precise slots.
• To avoid crowds, visit Rawdah early during Fajr time, rather than the evening, in accordance with Nusuk app’s listed times.
• Understanding the gates: Three-digit gate numbers lead to the mosque complex; two-digit gate numbers are for the mosque’s interior entrances.
• Women have access to Masjid-e-Nabawi via gates 21 to 25 and 28 to 30. Gate 37 is closest to the Rawdah area (Riaz Ul Jannah).
• The Rawdah visit can be missed when arriving late or waiting in queues. Make sure to reach an hour prior to your appointment timings. Nusuk allows only one permit per month, which could mean you would not being able to visit again until the next month.
• Bring your passport, a copy of your visa, and have your Rawdah appointment information easily accessible—use mobile data to display the current details to staff, instead of a screenshot image.
• Use a disposable bag for your shoes rather than leaving them outside the mosque, to avoid misplacing them.
• Avoid pushing or running; as long as you have a permit, everyone will be given a chance to visit.

Frequently asked questions about Rawdah visit

What is Rawdah?

The Rawdah is a deeply revered area within the Prophet’s Mosque in Madinah. It is situated between the sacred chamber housing the Prophet Muhammad’s (peace be upon him) grave and the historically significant pulpit (minbar) where he delivered sermons.

This area is distinguishable by its green carpet, differing from the red carpet in the rest of the mosque, and serves as a poignant reminder of the Prophet’s (Pbuh) legacy and the serenity of the afterlife.

Pilgrims visiting this space seek a moment of prayer and reflection, as it is believed to be a spot where supplications are accepted.

The Messenger (PBUH) of Allah SWT said,

“The area between my house and my pulpit is one of the gardens of Paradise.”  [Sahih Bukhari]

Why should we visit Rawdah?

The revered site holds great significance in Islam as conveyed by the Messenger of Allah, Prophet Muhammad (Peace be upon him), who stated: 

“The area between my house and my pulpit is one of the gardens of Paradise.”  [Sahih Bukhari]

When visiting the Rawdah, is it possible to also visit Prophet’s grave? 

Yes, that would be the ideal way as visiting Rawdah and Prophet’s grave ﷺ  are in proximity and can be visited simultaneously. 

Do we need a permit to visit Rawdah?

Yes, a permit is required to visit Rawdah. You can obtain the permit by downloading the Nusuk app and following the instructions shared above.

Can we visit Rawdah without a permit?

Access to the Rawdah is not allowed without a permit. To enter, you must first secure a permit through the Nusuk app.

Are women allowed to pray at Rawdah?

Yes, they have dedicated women prayer areas. 

Which gate should we enter for Rawdah visit?

Understanding the gates: Three-digit gate numbers lead to the mosque complex; two-digit gate numbers are for the mosque’s interior entrances. Women have access to Masjid-e-Nabawi via gates 21 to 25 and 28 to 30. Gate 37 is closest to the Rawdah area (Riaz Ul Jannah) for women. 

What are the timings for visiting Rawdah? 

For men:

Saturday to Thursday: From 11:00 AM to 9:30 PM and 12:30 AM to 6:00 AM.

Friday: From 11:00 AM to 9:30 AM and 12:30 AM to 6:00 AM

For women: 

Saturday to Thursday: From 6:00 AM to 11:00 AM and 9:30 PM to 12:00 AM

Friday: From 6:00 AM to 9:00 AM and 8:30 PM to 12:00 AM

What if we missed visiting Rawdah? Can we book again? 

As people need to queue and walk a long way to reach Rawdah, they miss their appointments during the waiting period.  We highly recommend arriving an hour prior to your Rawdah appointment. The Nusuk system typically allows for the issuance of one permit per person every 30 days.  

Ensure you do not miss your visit, as you are generally permitted one visit to the Rawdah each month, and a missed booking could delay your next opportunity until the following month. 

What to do and recite in Rawdah (Riaz Ul Jannah) site? 

1. Pray Tahiyyatul masjid
2. Offer Nafl prayers
3. Send Salawat on the Prophet ﷺ
4. Recite the Quran and glorify Allah (Dhikr).
5. Make lots of supplications (dua)
6. Seek forgiveness

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