One of the 22nd Summit for Tourism, Hotels and Umrah Services, held in Cairo, Egypt on the 4th and the 5th of January 2022 exhibitors was the well-established company which has been serving Doyof Al Rahman for more than 40 years, Abu Sarhad Company for Umrah Services. We were lucky to meet with Mr. Thamer Al-Malki, Executive Director of the Umrah Sector at Abu Sarhad Company who shared some exclusive scoops with us for this Umrah season.
Pleasure to meet you Mr. Thamer
The pleasure is mine and thrilled to meet you in this summit in which all Umrah and tourism service providers are here to welcome the revival of Umrah from Egypt
This season comes after recovering from the Corona crisis, how did you overcome the challenges that unexpectedly surprised the world?
Praise be to Allah, since the first day of this pandemic, the Custodian of the Two Holy Mosques and His Highness the Crowned Prince have placed the interest, health, security and safety of the people and residents above any other considerations.
That’s why the Kingdom’s great efforts to ease the impact of this crisis on the people, have paid off.
What are your expectations for the next phase?
We are seeing light at the end of the tunnel, and I feel very positive about what is coming, Inshallah.
Tell us your opinion regarding the direction of the Ministry of Hajj and Umrah towards technological transformation, including OTAs?
I consider OTAs a great and important qualitative leap in the Umrah sector. It had a major role in motivating the Umrah service providers and raising the spirit of competition among them to provide a rich and comfortable product for Umrah agents and companies, and soon it will be serving individuals directly.
What about Umrahme platform and the services it provides to Umrah companies and agents?
I am a huge fan and our team at Abu Sarhad Group uses it and makes many reservations through it almost on a daily basis. It is also one of the sites that I am most interested in browsing daily, and it is a well-known and reputable platform, and everyone testifies to it’s success and excellence.
I also do not want to forget the support team, as they are excellent and professional, and those in charge of the platform spare no effort in developing it, and I see that Umrahme is a forerunner in the field of technology and always opens the way for the rest of the platforms to benefit from their great expertise, and in all cases this honorable competition benefits us and enriches the Umrah sector and its workers in general.